Change is inevitable; it’s how one manages change which can determine the level of success one can achieve. We had undergone some restructuring of top management recently which required us to revisit our policies and procedures and how we approached our day-to-day business. Through challenging the top management, Dr. Lynda Reid helped us realise that in order to innovate and be flexible, we needed to be focused and transparent in dealing with staff, decisions and operational behaviours. She was able to align our Firm’s mission, visions and values to our future direction. Her approach was direct, to the point but very clear to follow. Walking away from the two days, we now have a clear idea of a way forward to ensure we continue along the road to success!
Ryan Geluk - Deputy Managing Director, BDO